---
title: Understanding Owner Expectations
description: Brittany Blackman, Founder of Breathe Easy Rentals, chats about the variety of expectations, preferences, and personalities of homeowner clients.
image: https://www.breezeway.io/hubfs/Screen%20Shot%202021-04-23%20at%201.33.27%20PM.png
---

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# Understanding Owner Expectations

With some owners being extremely hands-on, and others taking a back seat approach, understanding and documenting the needs and expectations of your owner clients is extremely important. Brittany Blackman, Founder of Breath Easy Rentals, finds that setting expectations up-front, and managing each relationship based on each owner's personality, can better help you run your short-term rental management business.

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