NEW
Boost revenue and tailor guest experiences with Breezeway Upsells.
  • Platform
    Meet Breezway

    Save time with the leading property operations and experience platform.

    See all products
  • Solutions
  • Integrations
  • Resources
    Learning Center

    Access industry-leading guides, ELEVATE webinar recordings, resources, reports, and Airbnb checklists.

    Visit the Learning Center

Elevate your hotel’s efficiency with Breezeway

Breezeway's hotel management software helps hoteliers coordinate, communicate, and verify detailed work to deliver the best guest experiences possible.
image (3)
Breezeway powers the operations behind +250K of the best properties in the world
40
Hours saved monthly on staff scheduling
50%
Reduction in phone calls
30%
Reduced costs
Intelligent dashboard

Track readiness in real-time to make sure your rooms are guest-ready

Breezeway’s cloud-based system seamlessly connects to leading hotel Property Management Systems, including Opera, MEWS and Cloudbeds, to streamline all the information you need into one convenient dashboard.

Hotels dashboard
FlowArrow

Automate task management

Easily create, view, and manage tasks based on reservation data, or schedule recurring preventative maintenance tasks.

ListChecks

Customize checklists

Empower your team with tailored checklists for each guest room, accessible via Breezeway’s mobile app in 10 different languages.

Door

Track room status

Our dashboard allows you to track progress and gives you complete visibility into back-office task completion, sending you notifications when a room is ready to delight guests with early contactless check-in.

Housekeeping features

Ensure consistent and quality housekeeping operations

  • Keep digital task logs
    Maintain a thorough digital record of housekeeping tasks, making it easier to refer back, support claims, reduce maintenance issues, and demonstrate quality care.
  • Standardize processes
    Ensure tasks are completed properly and consistently in line with hospitality industry standard operating procedures.
  • Manage housekeeping teams
    Reduce housekeeping department phone calls with Breezeway’s task workflow automation that sends your housekeeping team room assignments.
Checkout clean
Streamline communication

Maintain seamless, personalized guest communication via AI-powered messaging

  • Boost guest satisfaction through communication
    Simplify guest communication with automated messaging features like bulk messaging, AI-suggested replies, and templates.
  • Share a digital guestbook
    Give guests all the info they need, like the WiFi code and local recommendations, right at their fingertips with Breezeway Guide.
  • Assign tasks directly from messages
    Easily document guest reported issues and create a task for the right person to resolve it with the click of a button. 
Day of arrival message
Operational efficiency

Streamline operations with data-driven intelligence

Timer

Track task timing for better planning

Gain insight into how long tasks typically take and metrics on employee efficiency to make more informed decisions.

CalendarCheck

Assign tasks efficiently to stay on schedule

Keep your teams running smoothly with advanced functionality that automatically assigns day-to-day tasks to the right person at the right time.

Breezeway’s Property Operations and Experience Platform

Breezeway: The hotel operations platform for smooth & profitable hospitality management

Make your hotel operations software solution work for you. Breezeway’s flexible and fully customizable tools are made to meet your unique hotel business needs in one solution — from yurts cabins and hostels to enterprise and independent hotels.

Simplify staff communication

Remove the frustration of paper checklists and endless spreadsheets. Our professional management solution lets hotel staff communicate real-time status updates in the field to ensure nothing slips through the cracks.

Exceed guest expectations

With smooth operations, your team can spend less time putting out fires and more time providing five-star guest experiences. Plus, deliver a great first impression with a personalized welcome book and messages.

Boost profitability and cost efficiency

Save on operational costs like inventory and supplies while enhancing the guest experience with tailored upgrades and upsell offers throughout the guests’ stay.

Checklists01@2x

Data-driven tools for hotel operators

Door

Hotel PMS integrations

Integrate Breezeway with leading PMS software, booking engines, channel managers, and direct bookings.
ListChecks

Customized Checklists 

Customized checklists for each unit so you can perform smarter inspections and cleans. 
DeviceMobile

Mobile Apps

Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.
book-icon

Digital guidebook

Put customized stay information conveniently at guests’ fingertips to reduce front desk FAQs. 
PuzzlePiece

Auto-scheduling

Auto-schedule hotel industry property care tasks based on reservation times and custom rules.
Image

Photo uploads

Require team members to upload photos from their smartphones to ensure quality and task completion.
Timer

Task time & rate

Track estimated time to complete tasks at the property level. Set a rate to track billable hours.
Coffee

Supply tracking

Manage room inventory. Upload a list of commonly used items that often need to be checked or replaced.
CalendarCheck

User planning

Monitor staff's daily, and weekly availability to easily manage task assignments.
Infinity

Unlimited messages 

Send and receive as many messages as you need to deliver a VIP guest experience.
UsersFour

Pre-built templates

Leverage messaging templates for pre-arrival, post-arrival, mid-stay, check-out, and more.
UserCirclePlus

Work order creation 

Assign a work order to your staff members and service providers directly from the message view.

Breezeway is the only thing that has kept me sane through our busiest season. My executive housekeeper and I agreed that if it weren't for Breezeway we probably would not have any hair left by the end of the month. We’re operating three different locations and the fact that I can look in Breezeway and do everything in one place is life-saving. I wouldn't do it any other way going forward.

As we continue to scale across France, Breezeway has been really useful in streamlining our processes and service standards. Now we know that if a guest stays in one of our apartments in Paris and one in Cannes, they will have the exact same level of service because we have the exact same requirements of cleaning across the board.

For me, the priority was to find a technology that integrated with my PMS and could bridge this gap between reception, housekeeping, and maintenance. So, this triangle is working well now because of Breezeway.

Discover the better way to manage your hotel operations and housekeeping