The operational burden of property management is getting heavier. Consumer expectations for quality and concierge service are rising, and owners are expecting more transparency about how their assets are maintained. Learn how hospitality operators can stay ahead of these changes.


Rising Expectations

With more travelers choosing rentals, guest expectations for service and quality have skyrocketed. Exceeding these expectations is key to growing your business.

Push for Quality

Vacation rentals have evolved, and have captured the attention of major hospitality brands. Read how short-term rental supply is converging with other forms of hospitality.

Property Care Numbers

As renters expect higher more quality and service, managers are devoting 200+ hours of annual care per unit. Those who leverage data can deliver a better rental experience.