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Learning

The operational burden of property management is getting heavier. Guests have a heightened sensitivity to hygiene and safety, and are changing how they interact with physical space. At the same time, owners are expecting more transparency about how their assets are maintained. Learn how hospitality operators can stay ahead of these changes.

2021 Property Operations Report

How are vacation rental managers and guests approaching property care in 2021? Check out our annual operations report.

2020 Property Operations Report

We surveyed hundreds of vacation rental managers to measure how professionals are enhancing their property care programs in 2020.

Property Operations ROI Calculator

Use our calculator to uncover your ROI (time savings and additional profit) from adopting Breezeway’s property care & operations platform.

Guest Messaging ROI Calculator

Use our calculator to uncover your ROI (additional revenue and benefits) from adopting Breezeway's guest messaging platform.

Prioritizing Vacation Rental Safety

This eBook examines best-in-class safety operations and offers suggestions on how managers can bolster property and guest safety.

Hospitality's Push for Quality & Service

The line between vacation rentals and hotels has faded. Read our take on industry convergence, and learn how to protect your bottom line. 

Delivering Deep Value to Homeowners

Learn how to build rapport with your homeowners, and how fostering owner relationships will boost retention, referrals, and revenue.

Owner Communication Guide [Natural Disasters]

Use our communication templates to help keep homeowner clients updated during inclement weather and other natural disasters.

Guest Communication Guide [Natural Disasters]

Use our communication templates to help keep current and future guests informed and safe during inclement weather and other natural disasters.

Riding the Wave of Industry Growth

As vacation rentals continue to mature, there's a renewed focus on consolidation. Read how to roll with the changes and ride the next wave of growth.

Identity of a Vacation Rental Operator

Property Manager or Hospitality Provider? Read our eBook on how the identity of a vacation rental manager has evolved based on added responsibilities. 

Leveraging Vacation Rental Professionalism

Learn how taking action and leveraging professionalism now can help prepare your business for when travel resumes with new guest expectations.

Professionalizing Rental Operations

We discuss how the current travel climate is creating a need for hospitality providers to professionalize operational standards. 

Housekeeping Checklist [Vacation Rental Turnover]

After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental clean.

Vacation Rental Amenities Guide

We've analyzed amenities from over 50K homes to identify the items that separate the 'hobby vacation rental owner' from the 'professional operator'.

Inspection Checklist [Vacation Rental Turnover]

After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental inspection.

Inspection Checklist [Vacation Rental Safety]

Safety is one of the hottest topics in the short-term rental industry. Our beginner's checklist helps you keep your properties and guests safe. 

Owner Communication Guide [COVID-19]

We've created a communication guide with messaging templates to help you build more trust with your owner clients amidst COVID-19.

Guest Communication Guide [COVID-19]

We've created a communication guide with messaging templates to help you instill more confidence with your guests amidst COVID-19.

Inspection Checklist [Airbnb Plus Program]

Airbnb requires that rentals pass a one hundred-point inspection by a third-party. Use our practice test to help you prepare for this comprehensive inspection.

Property Operations & Services Budget Calculator

Use our calculator to benchmark how much you can spend on turnovers, asset management, and guest services to the industry average.

Property Care & Operations by the Numbers

Property managers are devoting more than 200 hours of annual care per unit. Those who leverage data can deliver a better rental experience.

Inspection Checklist [Hurricane Preparation]

Our checklist helps professional managers prepare their rental properties and guests for hurricanes and other inclement weather events.

Inspection Checklist [Hurricane Recovery]

Our checklist helps professional managers inspect their short-term rental properties after hurricanes and other inclement weather events.

Guest Communication Guide [BASIC]

We've created a best practice communication guide to help operationalize guest messaging and elevate service delivery throughout the stay.

Inspection Checklist [Preventative Maintenance]

We've created a preventative maintenance checklist to empower managers to engage in proactive property care and asset management.

Guest Communication Guide [SERVICES]

We've created a best practice communication guide to help you deliver and communicate deeper client services and offers during the stay.

See How We're Helping Managers Transform Operations
Data-driven programs that shave costs, elevate brand, and accelerate growth