Property Management Resources

Learning

The operational burden of property management is getting heavier. Consumer expectations for quality and concierge service are rising, and owners are expecting more transparency about how their assets are maintained. Learn how hospitality operators can stay ahead of these changes.

 

Push for Quality

Vacation rentals have evolved, and have captured the world's attention. Read how short-term rental supply is converging with other forms of hospitality.

Owner Relations

Learn how to build rapport with your homeowners, and how fostering owner relationships will boost retention, referrals, and revenue.

Property Care Numbers

Property managers are devoting more than 200 hours of annual care per unit. Those who leverage data can deliver a better rental experience.

Cleaning Checklist

After reviewing more than 800 checklists and helping managers with 400,000+ cleans, we've created a standard cleaning checklist for your properties.

Inspection Checklist

After helping managers perform over half a million inspections, we've created a pre-arrival checklist to ensure every property is guest-ready.

Operations Calculator

Use our calculator to benchmark how much you can spend on turnovers, asset management, and guest services to the industry average.

Safety Tips

Our tips help you get familiar with the unique space and amenities that vacation rentals provide, so you can fully enjoy your travel experience.