The operational burden of property management is getting heavier. Guests have a heightened sensitivity to hygiene and safety, and are changing how they interact with physical space. At the same time, owners are expecting more transparency about how their assets are maintained. Learn how hospitality operators can stay ahead of these changes.
We surveyed hundreds of vacation rental managers to measure how professionals are enhancing their property care programs in 2020.
The line between vacation rentals and hotels has faded. Read our take on industry convergence, and learn how to protect your bottom line.
Learn how to build rapport with your homeowners, and how fostering owner relationships will boost retention, referrals, and revenue.
Use our communication templates to help keep homeowner clients updated during inclement weather and other natural disasters.
Use our communication templates to help keep current and future guests informed and safe during inclement weather and other natural disasters.
As vacation rentals continue to mature, there's a renewed focus on consolidation. Read how to roll with the changes and ride the next wave of growth.
Property Manager or Hospitality Provider? Read our eBook on how the identity of a vacation rental manager has evolved based on added responsibilities.
Learn how taking action and leveraging professionalism now can help prepare your business for when travel resumes with new guest expectations.
We discuss how the current travel climate is creating a need for hospitality providers to professionalize operational standards.
After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental clean.
We've analyzed amenities from over 50K homes to identify the items that separate the 'hobby vacation rental owner' from the 'professional operator'.
After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental inspection.
Safety is one of the hottest topics in the short-term rental industry. Our beginner's checklist helps you keep your properties and guests safe.
We've created a communication guide with messaging templates to help you build more trust with your owner clients amidst COVID-19.
We've created a communication guide with messaging templates to help you instill more confidence with your guests amidst COVID-19.
Airbnb requires that rentals pass a one hundred-point inspection by a third-party. Use our practice test to help you prepare for this comprehensive inspection.
Use our calculator to benchmark how much you can spend on turnovers, asset management, and guest services to the industry average.
Property managers are devoting more than 200 hours of annual care per unit. Those who leverage data can deliver a better rental experience.
Our checklist helps professional managers prepare their rental properties and guests for hurricanes and other inclement weather events.
We've created a best practice communication guide to help operationalize guest messaging and elevate service delivery throughout the stay.
Our checklist helps professional managers inspect their short-term rental properties after hurricanes and other inclement weather events.
We've created a best practice communication guide to help you deliver and communicate deeper client services and offers during the stay.