Breezeway's property care and operations platform helps vacation rental managers coordinate, communicate, and verify detailed work, and deliver the best experience to guests. A lot of time and effort goes into maintaining quality, safety and cleanliness across your vacation rental properties - our tools empower you to automate property care and guest services.
Microsoft Excel, Paper Checklists, and other manual or outdated processes.
Duplicative work, inefficient scheduling, and countless missed cleanings and repairs.
Disorganized communication and documentation through notes, text messages and voicemails.
Guest complaints, strained owner relations, and brand inconsistency.
Dynamic platform that integrates with your vacation rental PMS so you can quarterback your property care operations.
Innovative messaging tools that enable you to directly communicate with vacation rental guests & owners.
Customized tools that empower field staff to perform quality cleans, inspections, and maintenance jobs.
Detailed property inventories that help you leverage data and drive predictive tasks.
Having clear visibility into occupancy is the foundation of efficient vacation rental property care and operations. Breezeway's dashboard pulls over all the information you need from 30+ PMS, IoT integrations, and iCals, and schedules activity needed at each property. You can filter the schedule by reservation, property type, customized tags, and more.
Running your property care through manual processes is the way of the past for professional operators, and won't cut it in today's climate. Scheduling field staff is time-consuming, and even more challenging when coordinating rigorous compliance with cleaning protocols and staff safety measures. Using data on staff availability, location, and historical task times, our scheduling dashboard gives you what you need to ensure every vacation rental task is accounted for.
Vacation rental managers have historically struggled with effective guest communication; which becomes even more important in times of uncertainty. Now more than ever, guests will want to know what you've done to ensure the property's quality, safety and cleanliness. Our messaging tools help you automatically communicate with clients so you can share the work you've done at each property and deliver the best guest experience.
Feeling confident that your vacation rentals are ready for guest check-in doesn't come easily. Trading hardware for digital tools like customizable checklists, task monitoring dashboards, and user-friendly mobile apps enables your staff to perform high-quality and safe work in the field, and gives you assurance that every property aligns with your company's brand standards.
With heightened sensitivity to how properties are managed, owners want to feel reassured that you're taking additional housekeeping and preventative maintenance precautions. Our owner reporting programs let you easily capture and share every touch-point with the property, so you can communicate the full scope of your property management services. You'll build trust with clients, increase owner retention, and boost referral business.
When you have a short gap between reservations, chances are that property will remain vacant. Our dashboard smartly identifies all 'gap night' opportunities, and automatically sends messages offering your departing and arriving guests the ability to lengthen their stay and fill that gap night. You'll drive more value for your clients, and generate additional revenue at a higher margin.
With so many variables to consider – unique properties, unpredictable scheduling, multiple locations, and frequent service requests – hospitality providers struggle proactively managing assets. By surfacing granular property details and maintenance history, managers can get info into the right hands and increase the overall quality, safety and cleanliness of each rental property.
Guests want to stay in high-quality properties, and safety and regular maintenance is at the very core of this expectation. Our data-driven programs help property owners, property managers, municipalities and associations ensure guest-safety, adhere to regulation, attract more bookings, and deliver a better rental experience.
Integrations with leading PMS systems and IoT devices to harness the power of your data.
Customized checklists for each unit so you can perform smarter inspections and cleans.
Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.
GPS Map View
Get directions to your property, and see all of your open tasks in map view.
Auto-schedule property care tasks based on reservation times and custom rules.
Detailed Activity Reports
Generate shareable links and PDF reports to share your work with homeowners.
Dynamic workflows that automatically notify inspection teams when cleans are completed.
Require staff to upload photos to ensure quality and task completion.
Task Time & Rate
Track estimated time to complete tasks at the property level. Set a rate to track billable hours.
Invite cleaning companies, linen delivery services, plumbers, and other vendors to accept tasks.
Upload a list of commonly used items that are often used or replaced.
Monitor staff's daily, and weekly availability to easily manage task assignments.
Send and receive as many messages as you need to deliver a VIP guest experience.
Leverage messaging templates for pre-arrival, post-arrival, mid-stay, check-out and more.
Work Order Creation
Assign a work order to your field staff and contractors directly from the message view.
Breezeway is the tool we've been looking for to deliver the high quality service that our guests and owners demand. We manage 500+ properties, each with its own unique requirements, and Breezeway keeps our team running smoothly.
We finally have a smart program that ties together all aspects of our property care into one easy-to-use interface. The increased tracking we get from Breezeway's platform has enabled us to provide an elevated experience for our guests, and more visibility for our homeowners.
Breezeway is one of the best, if not the best, SaaS company in the vacation rental space. Not just because of the product, but because they are great at constantly making and communicating improvements. We have truly enjoyed working with them.