Having access and visibility into property data is foundational to running air-tight property care programs. We sync data on check-ins, check-outs, occupancy, access codes, amenities, and guest info from dozens of PMS systems (or iCals). You'll see every activity at each property and can filter by reservation, property type, tags, and more.
Scheduling your field staff is time-consuming, and often includes last-minute changes that might remind you of the game Tetris. Knowing where your field teams are, how long tasks typically take them, and what's on their daily schedule is critical in making sure you assign the right job to the right person and at the right time.
Scheduling tasks separately (and notifying each department when it's their time to shine) is a big time suck. Breezeway's auto-scheduling empowers you to assign entire programs at a time, based on rules you set for each reservation, guest type, property attribute, length of stay, and more! Better yet, tasks and notifications automatically update when a reservation moves.
Your homes and guests are unique, so your property preparation should be tailored accordingly. Breezeway's event triggered workflows make it easy for you to customize your property care for properties with pools and hot tubs, and reservations with pets and special requests. This means higher-quality care for each home, and more personalized guest experiences.
Scheduling and tracking service partners is one of the hardest parts of running your short-term rental operation. Our tools let you manage and assign work to outsourced teams (like cleaning, maintenance, linen delivery, etc.), with the option for them to accept/reject each job, and further delegate accepted tasks to their own employees.
There are certain property care tasks that aren't based on reservations - like routine deep-cleans, move-out inspections, and quarterly maintenance on pools, hot-tubs, grills, and chimneys. We let you schedule these inspections on a weekly, monthly, or quarterly basis, so you'll stay on top of preventative maintenance.
Quarterbacking your property operations requires information sharing. We give staff and service partners the option to receive text messages, emails, and app push notifications upon new task assignments and updates on existing jobs. Automatic updates keep your staff on the same page, and eliminates the need for ad-hoc texts, calls, and messages.
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