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COVID-19 Resources

Our mission is to help managers deliver exceptional property care and services to their owners and guests, and this starts by doing our part to help the vacation rental community through this challenging time. Below you'll find resources to leverage to ensure rental properties and operations comply with strict standards for safety and cleanliness, while also protecting the health of your staff.

General COVID-19 Information & FAQs

View our updated list of FAQs, strategies and best practices so you can prepare properties, guests, owners and staff in the wake of COVID-19.

Procedures for Vacation Rental Operations

As travel resumes, professional vacation rental operators remain dedicated to the safety and health of staff, guests, owners, properties and communities.

Checklist for the 'New Vacation Rental Clean'

After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental clean.

COVID-19 Guest Communication Guide

We've created a communication guide with messaging templates to help you instill more confidence with your guests amidst COVID-19.

COVID-19 Owner Communication Guide

We've created a communication guide with messaging templates to help you build more trust with your owner clients amidst COVID-19. 

COVID-19 Staff Communication Guide

We've created a communication guide with messaging templates to help you best communicate with internal staff and service providers amidst COVID-19.

COVID-19 Workforce Safety & Staff Management

We teamed up with HR4VR to offer guidance for vacation rental managers to ensure the health of their staff and workplace during COVID-19. 

Guesty Virtual Meet-up: How To Navigate COVID-19

Read our recap and watch the OnDemand webinar for actionable tips on how managers can navigate the impact of COVID-19.

Leveraging Vacation Rental Professionalism

Learn how taking action and leveraging professionalism now can help prepare your business for the future and new traveler expectations.

Effective Communication Amidst COVID-19

Amidst the challenges of COVID-19, communicating effectively among clients and teams is critical in maintaining brand trust.

VRM Intel Live Session: A Path to Recovery

In April Breezeway's Founder & CEO, Jeremy Gall, moderated a panel discussion for VRM Intel's Live online conference. Check out the full recording below.

Marketing Property Cleanliness with ICND

We teamed up with ICND to offer guidance and best practices for marketing cleanliness at vacation rental properties.

Utilizing Downtime During COVID-19

Professional Managers demonstrate how they are organizing their operations to best prepare for when guests return.

Travel's Path Forward: Short Term Rentals

Breezeway's Founder & CEO, Jeremy Gall, joined Skift's Online Summit to discuss travel and the future of the short term rental industry.

How to Re-Open in 5 Easy Steps

Breezeway Founder & CEO, Jeremy Gall, joined Lexicon Travel Technologies's town hall discussion on steps businesses can take for a smooth re-open.

Catching-Up with Guesty on COVID-19

We sat down with Guesty to discuss key insights and learnings seen through both our platforms amidst COVID-19. Read part one of our co-authored blog.

Rebuilding Trust in the STR Industry

Breezeway's Founder & CEO, Jeremy Gall, joined fellow STR industry experts on the AJL Profitability Hub online conference. Check out the full recording here.

Get in Touch with us about your Plan for COVID-19
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