Breezeway's property care and operations platform helps coordinate, communicate, and verify detailed work, and deliver the best service experience to clients. A lot of time and effort goes into maintaining quality, safety and cleanliness across your properties - our tools empower you to automate your operations and deliver an amazing rental experience.
Microsoft Excel, Paper Checklists, and other manual or outdated processes.
Duplicative work, inefficient scheduling, and countless missed cleanings and repairs.
Disorganized communication and documentation through notes, text messages and voicemails.
Guest complaints, strained owner relations, and brand inconsistency.
Dynamic platform that integrates with your PMS so you can quarterback your property care operations.
Innovative messaging tools that enable you to directly communicate with guests & owners.
Customized tools that empower field staff to perform quality cleans, inspections, and maintenance jobs.
Detailed property inventories that help you leverage data and drive predictive tasks.
Scheduling field staff is time-consuming, and even more challenging when coordinating rigorous compliance with cleaning protocols and staff safety measures. Combining rules-based intelligence with data on staff availability, location, and historical task times, our scheduling dashboard gives you what you need to assign the right job to the right person and at the right time.
Having confidence in the quality of your cleans, inspections, and service work isn' easy, which is why over 83% of operators are strengthening their quality assurance programs. Our customizable checklists and mobile apps equip your staff with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards.
Coordinating your property care and guest services doesn't have to be a royal pain. Our tools give you the visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise. You'll finally have complete confidence that every property is clean, well-maintained, and ready for check-in.
Hospitality providers have historically struggled with effective guest communication. Now more than ever, guests will want to know what you've done to ensure the property's quality, safety and cleanliness. Our messaging tools help you automatically communicate with clients so you can share the work you've done at each property and deliver the best guest experience.
With heightened sensitivity to how properties are managed, owners want to feel reassured that their asset is in good hands. Our owner reporting programs let you easily capture and share every touch-point with the property, so you can communicate the full scope of your property management services, build trust, and boost retention and revenue.
With so many variables to consider – unique properties, unpredictable scheduling, multiple locations, and frequent service requests – hospitality providers struggle proactively managing assets. By surfacing granular property details and maintenance history, managers can get info into the right hands and increase the overall quality, safety and cleanliness of each rental property.
Providing property access to guests, teams, and service providers can be a major headache. Our smart tech dynamically generates, shares, and terminates lock access codes based on the progress of each task, so you can reduce confusion and increase the security of each property.
Guests want to stay in high-quality properties, and safety and regular maintenance is at the very core of this expectation. Our Short-Term Rental Safety Inspector (STRSI) program empowers individuals to identify shortfalls in rental properties. Getting certified helps ensure your agency maintains safe and high-quality rental properties, prevent accidents, reduce liability, deliver better guest experiences, and drive additional service revenue.
Breezeway is the tool we've been looking for to deliver the high quality property care and service that our guests and owners demand. We manage over 500 properties, each with its own unique requirements, and Breezeway keeps our team running smoothly.
We finally have a smart program that ties together all aspects of our property care into one easy-to-use interface. The increased tracking we get from Breezeway's platform has enabled us to provide an elevated experience for our guests, and more visibility for our homeowners.
Breezeway is one of the best, if not the best, SaaS company in the vacation rental space. Not just because of the product, but because they are great at constantly making and communicating improvements. We have truly enjoyed working with them.