Breezeway's property care and operations platform helps coordinate, communicate, and verify detailed work, and deliver the best service experience to clients. A lot of time and effort goes into maintaining your units and rooms - our tools empower you to automate your operations and deliver an amazing guest experience.
Having clear visibility into occupancy is the foundation of efficient property care and operations. Breezeway's dashboard pulls over all the information you need from 30+ PMS, IoT integrations, and iCals, and schedules activity needed at each room.
Ensuring your beds and rooms are ready for check-in is one of the most challenging aspects of operating a hostel or hotel. Our 'readiness' dashboard alerts you whenever a bed is in jeopardy, and helps you closely track the status of every task, issue, and last-minute change in real-time.
Today's hotel & hostel landscape requires the utmost level of control and visibility. Knowing where your teams are, how long tasks typically take them, and what's on their daily schedule is critical to keeping your teams running smoothly, and ensuring all of the work gets done.
Are you still using paper checklists to prepare your beds and rooms? One standard checklist can prevent you from consistently meeting your company's brand standards. Our mobile checklists (iOs and Android) are customized, so you can perform detailed work to keep your guests happy.
Hospitality providers have historically struggled with effective guest communication; which becomes even more important in times of uncertainty. Now more than ever, guests will want to know what you've done to ensure the unit's quality, safety and cleanliness. Our messaging tools help you automatically communicate with clients so you can share the work you've done at each property and deliver the best guest experience.
Many hotel and hostel operators feel burdened by manual processes. This includes calling your maintenance team after a guest submits an issue. Our messaging tech and operations platform work seamlessly together, and enables you to assign a work order to field staff and contractors directly from the message view.
Upload a list of commonly used items that are often used or replaced.
Work Order Creation
Assign a work order to your field staff and contractors directly from the message view.
Require staff to upload photos to ensure quality and task completion.
Task Time & Rate
Track estimated time to complete tasks at the unit level. Set a rate to track billable hours.
Monitor staff's daily, and weekly availability to easily manage task assignments.
Customized checklists for each unit so you can perform smarter inspections.
Invite cleaners, maintenance teams, plumbers, and other vendors to accept tasks.
Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.
Send and receive as many messages as you need to deliver a better rental experience.