COVID-19 presents a significant additional challenge to coordinating your property care teams. Our tools empower your property operations to run effectively from a distance, making sure property preparation and maintenance is done in compliance with the highest standards, ensuring staff safety protocols are followed, and communicating with your guests and owners.
Scheduling your field staff is time-consuming, and often includes last minute changes. This is even more challenging when coordinating rigorous compliance with cleaning protocols and staff safety measures. We equip you with location data, historical task times, and user planning tools so you can assign each job to the right person and gain visibility into how the work was completed.
With the workforce going remote, efficient information sharing is critical for quarterbacking your operations. We give field staff the option to receive SMS text messages, emails, and app push notifications with updates and task assignments, so that you and your staff stay on the same page. As conditions quickly change, you can communicate those changes and keep moving effectively.
Using clip boards and paper checklists is inefficient, and requires trips back and forth to the office. Trading hardware for digital checklists means your staff gets work done more easily, and lets you monitor progress of tasks in real-time. Breezeway checklists can be customized quickly per property and updated with new procedures. Leverage both iOs and Android apps, even when there's no WiFi at the property.
With many moving parts, ensuring your units are fully prepared and ready is challenging to do from a distance. Our 'property-readiness' dashboard alerts you whenever a unit is in jeopardy, and helps you closely track the status of every task, issue, and any last-minute changes in real-time.
Effective communication becomes even more important in times of uncertainty. Our guest messaging tools help you automatically communicate with clients so you can share the work you’ve done at each property to prepare for their safety and deliver the best guest experience.
More than ever, owners want to feel reassured that you're taking additional housekeeping and preventative maintenance precautions. Our owner reporting programs let you easily capture and share every touch-point with the property, so you can communicate the full scope of your property management services.
Integrations with leading PMS systems and IoT devices to harness the power of your data.
Monitor staff's daily, and weekly availability to easily manage task assignments.
Auto-schedule property care tasks based on reservation times and custom rules.
Dynamic workflows that automatically notify inspection teams when cleans are completed.
Schedule tasks to repeat so you'll stay on top of preventative maintenance.
Invite cleaning companies, linen delivery services, plumbers, and other vendors to accept tasks.
Receive live notifications so you can schedule last-minute jobs before check-in.
Organize and filter your properties by reservation, stay-type, groups, and more.
Drive real-time operational insights to notify teams when properties are guest-ready.
Send and receive as many messages as you need to deliver a VIP guest experience.
Leverage messaging templates for pre-arrival, post-arrival, mid-stay, check-out and more.
Use tokens to customize messages with guest, location, and stay-type information.
Detailed Activity Reports
Generate shareable links and PDF reports to share your work with homeowners.
CSV Upload and Download
Easily download and upload CSV files to export and share data with your clients.
Surface property details and maintenance history to quickly answer ad-hoc owner questions.