64 Guest Essentials for the Perfect Stay: A Complete Checklist

Lizzie Griffin
Lizzie Griffin

August 15, 2022

64 Guest Essentials: A Complete Checklist for the Modern Guest

When today’s travelers begin searching where to stay for their trip, they compare your short-term rentals (STRs) with other similar property types as well as boutique hotels and major hotel chains. That’s because the hotel and STR industries have converged, and now compete with each other for business within the same platforms and online travel agencies (OTAs).

As a result, your target market expects you to do more than ever—guests want the luxury service traditionally provided by hotels, but they also want the personalization and independence that STRs specialize in. Plus they expect competitive prices wherever they go.

This means you’re under a lot of pressure to deliver all of the above, and that includes stocking your units with a huge variety of quality items and amenities for each stay. In this article, we’ll help you do just that—with a downloadable checklist produced with our amenities and fulfillment partner, sojo, and tips on how to make it all run smoothly on an operational level.

With a complete checklist of guest essentials (we also share our cleaning and furniture checklists!) and streamlined, scalable processes to deliver 5-star stays every time, you can grow your portfolio without diminishing your quality of service or adding to your workload.

Guest essentials: Expert views on personalization & longer stays

With so much competition and guests increasingly expecting hotel standards of service, you need to create that ‘wow’ factor to stay competitive across all your units, stays, and listings.

If you do this successfully, you can consistently receive 5-star reviews, earn word-of-mouth recommendations, and maintain your Airbnb Superhost status. But that means anticipating what your guests need, want, and love, and creating repeatable processes that ensure all the essentials are provided for, from toiletries and phone chargers to nightlights and full-length mirrors.

As part of your strategic planning, you also need to consider why and how your guests are staying with you. As Julia Herrington from our partner, Airbnb, says, “The longer people are staying, the more that well-equipped homes with specific amenities are really going to be important to guests.”

Julia Herrington, Airbnb Market Manager: Longer stays affect needs and expectations

Personalization is also extremely important to the guest experience, from your pre-arrival messaging to your welcome basket gifts. And, by paying attention to your target audience and different guest types, you can create a truly memorable experience that makes your services stand out.

As Max Farley of our guest supplies software partner, sojo says, “You bring an identity to the home that the renter can resonate with, and hopefully you get them as a follow-on renter the next year.”

Max Farley, sojo CEO: Personalization is crucial to customer loyalty

Guest essentials checklist: All the must-haves for a 5-star stay

In partnership with sojo, this checklist provides a helpful breakdown of common amenities and supplies to elevate property quality and guest service for STR property managers.


Our 2022 Property Operations Survey shows that over two-thirds of managers think curating premium supplies and amenities creates consistent and reliable experiences, and over half think these guest essentials directly contribute to guest reviews.

Download the complete checklist—with extra sections on living spaces and recreation


Guest bathroom essentials

Spacious bathroom with fresh flowers

 Provide easily accessible extra toiletries and towels in your guest bathrooms. 

  • Bar soap
  • Bath towels
  • Body lotion
  • Body wash
  • Conditioner
  • Hair dryer
  • Hand soap
  • Hand towels
  • Shampoo
  • Toilet paper
  • Wash cloths

Pro tip:
Use a solution like Breezeway’s integration with sojo to automate how you order your guest supplies and have pre-packaged items like soaps, shampoos, and dental kits exactly when you need them. Then, your housekeeper can easily replenish your bathrooms during each turnover.
Learn More

Luxury additions

Blog #4  image 2

 Your guests will love extra bathrobes, creams, and scented candles.
  • Aloe vera
  • Bath salts
  • Bathrobes
  • Dental kit (toothbrush, toothpaste, mouthwash)
  • Makeup wipes (or black makeup towel)
  • Poo-pourri (really!)
  • Slippers
  • Sunscreen
  • Vanity kit (cotton swabs, Q-Tips)

Pro tip:
Use customizable digital checklists for all your STR units so housekeepers know exactly what tasks to complete. With Breezeway’s user-friendly app, you can include reference photos in your checklists, then, housekeepers can upload photos of their completed work for you to inspect from your phone.
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Guest bedroom essentials

Master bedroom with bedside table, bedside lamp, and ample closet space

Make the most of your comfortable beds with soft lighting, extra pillows, and fresh flowers.
  • Blankets
  • Clock
  • Charging station
  • Iron
  • Hangers
  • Pillows
  • Sheets
  • Smart TV with streaming

Pro tip:
Share a digital guide with guests so they have all the information they need to hand—and don’t need to message you with any questions! With Breezeway Guide, you can create your digital welcome book in minutes.
Learn More

Luxury additions

Couple asleep wearing eye masks

Silk eye masks, extra blankets, and silk duvet covers are fantastic luxury additions.

  • Linen spray
  • Multiple pillow options—some soft, some firm
  • Silk eye mask
  • White noise machine

Pro tip:
Use Breezeway to auto-share extra-special digital checklists and reference photos for when owners stay. The app will flag when a homeowner has scheduled a visit so you can keep your team in the loop and prepare the property exactly how they like it.
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Guest kitchen essentials

Kitchen with attractive home decor

A well-stocked kitchen is essential for every guest staying more than two or three nights.
  • Baking sheet
  • Blender
  • Bowls
  • Coffee
  • Coffee maker
  • Corkscrew
  • Cups
  • Cutting board
  • Dish soap
  • Dish sponge
  • Dishwasher tablets
  • Garbage bags
  • Ice
  • Knife set
  • Olive oil
  • Paper towels
  • Plates
  • Pots & pans
  • Oven mitts
  • Salt and pepper
  • Spatula
  • Toaster
  • Utensils
  • Wine glasses
  • Wine opener

Pro tip:
Use STR operations management software like Breezeway to integrate with your Airbnb account or property management system (PMS) and auto-schedule all your turnovers. You’ll never miss a clean, and cleaners will always know where to go and when—even when your guest makes a last-minute change.
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Luxury additions

Barbecue tongues and hamburgers on the grill

Market your barbecue with all the accessories within your listings

Pro tip:
See our downloadable Airbnb cleaning checklist and make sure your cleaners have everything covered. And check out our downloadable Airbnb furniture checklist, too!
Learn More

  • Barbecue utensils
  • Bottled water
  • Cream & sugar
  • Custom guest gifts
  • Kitchen cleaning wipes
  • Local snacks & treats
  • Tea 

Download the complete guest essentials checklist

Enhance the guest experience with automation

Guests are demanding and you need to meet their high expectations with every single stay. But managing your cleaning schedules, coordinating the team as last-minute booking changes occur, and keeping up with all your guests’ questions make this very hard to achieve—especially as you grow your portfolio past 5-20 units.

So, to make the most of your guest essentials, luxury supplies, and fantastic properties, you need a consistent and predictable way to manage all your operations—which you can only do in a scalable way with automated processes.

Breezeway’s operations management solutions help you do precisely this. By integrating with your PMS and Airbnb, Breezeway: 

  • Automates task scheduling and assignment
  • Shares key information with your housekeeping and maintenance team
  • Lets you remotely inspect cleans
  • Manages your guests with digital guides and auto-personalized message templates

With these tools working in the background, as well as digital cleaning checklists, linen packing reports, and Breezeway Assist, you’ll never miss a clean and never have to deal with repeat questions about property access or WiFi passwords.Barbecue utensils

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Scale your operations and improve the guest experience without adding to your workload.
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