- Platform
- Guide
Reduce questions with a mobile welcome book
Greet and guide your guests with ease
-
Set up in minutes
Guide includes the most important property details, from arrival instructions to access codes, showcasing them in a digital welcome book.
-
Customize to match your brand
Tailor your Guide for each property by uploading your logo, choosing your fonts and colors, and adding any content, images, and videos.
Deliver 5-star service from check-in through departure
-
Resolve guest issues quickly
Guests can submit issues right through Guide, creating an unassigned task. Then, your team can easily assign the right person to resolve.
-
Engage guests throughout their stay
Guide updates throughout the stay so guests can see everything from arrival instructions and WIFI info to local recommendations and special offers.
Everything you need to provide an easy check-in and check-out for your guests
","section_options":{"alignment":"left_with_cards","theme":"light"},"subhead":"","type":"module"}Everything you need to provide an easy check-in and check-out for your guests
Customize by property
Get immediate feedback
Delight and wow guests when your communication is tied to your operations
","section_options":{"alignment":"center","bottom_padding":"no-pb","theme":"dark"},"subhead":"Breezeway's Guide ensures your communication is always in sync with operations, providing guests with a seamless experience. From automated welcome books to tailored upsells, streamline every interaction for optimal guest satisfaction.
","type":"module"}Delight and wow guests when your communication is tied to your operations
Breezeway's Guide ensures your communication is always in sync with operations, providing guests with a seamless experience. From automated welcome books to tailored upsells, streamline every interaction for optimal guest satisfaction.
Send out automated messages via SMS or WhatsApp and deliver your digital welcome book before check-in.
Offer guests early check-ins, extra linens, and tailored guest experiences, from bike tours to private chefs — all using Guide. Showcase your offer right within your welcome book.
With Guide, you and your team can quickly provide guests with any necessary information to streamline communication and ensure they have everything they’ll need for a perfect stay.
With Guide, we’ve absolutely seen a reduction in the number of calls and time spent trying to resolve issues. Breezeway has made everything so much better in terms of communication with the guest, with vendors, and internally and externally; everything is just better.
Key features of Guide
","section_options":{"alignment":"center","bottom_padding":"half-pb","theme":"light"},"subhead":"","type":"module"}Key features of Guide