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Power operations at your serviced apartments with precision

Breezeway’s operations platform helps serviced apartment operators automate and scale the behind-the-scenes work, so you can deliver a seamless guest experience—every time.

Corporate Housing
Breezeway powers the operations behind +250K of the best properties in the world
20%
Lower labor costs
25%
Reduced internal communication
5
Hours saved per turn
Why serviced apartment operators love Breezeway
Michael Colvin, Locale

Breezeway has been a game-changer for us. It’s eliminated operational headaches, improved team satisfaction, and allowed us to focus on growing our business. We’re excited to continue scaling with Breezeway as a core part of our tech stack.

Juan Garay Headshot

In addition to increased guest satisfaction and lower maintenance costs, Wynwood House has also been able to save money on salaries with Breezeway.

freeman richards

Breezeway helps everyone do their job better and has reduced WhatsApp messages by at least 90%.

Michael Brindley

Breezeway is the only thing that has kept me sane through our busiest season. My executive housekeeper and I agreed that if it weren't for Breezeway we probably would not have any hair left by the end of the month. We’re operating three different locations and the fact that I can look in Breezeway and do everything in one place is life-saving. I wouldn't do it any other way going forward.

As we continue to scale across France, Breezeway has been really useful in streamlining our processes and service standards. Now we know that if a guest stays in one of our apartments in Paris and one in Cannes, they will have the exact same level of service because we have the exact same requirements of cleaning across the board.

Hugo Leal

For me, the priority was to find a technology that integrated with my PMS and could bridge this gap between reception, housekeeping, and maintenance. So, this triangle is working well now because of Breezeway.

Automated operations

Automate workflows and ensure accountability

  • Equip your team with digital checklists 
    Empower your team with custom checklists for each property with Breezeway's mobile app - available in 10 languages.
  • Seamless staff coordination
    Improve team collaboration with effective communication tools that keep everyone informed and on the same page.
  • Live issue-tracking and alert
    Monitor your team's progress and location in real-time for visibility into job status and assign work based on location proximity.
Student housing timing@2x
Save time on every turnover

Smarter scheduling for short-term and long-term stays

Ditch spreadsheets, text messages, and last-minute scrambles. Breezeway’s dynamic scheduling tools automatically adjust based on booking length, ensuring you assign the right staff to the right task at the right time.

corporate housing dashboard
ListChecks
Scalable and flexible processes

Automate your check-in and check-out processes with ease. Save time as you scale by creating consistent workflows that ensure every turnover is efficient and thorough.

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Proactive maintenance

Stay ahead of potential issues with automated maintenance schedules. Keep apartments well-maintained and reduce the risk of major repairs.

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AI-powered guest messaging

Say goodbye to unanswered questions, negative reviews, and unhappy guests. Breezeway messaging tools make guest communication easy, whether it’s through SMS, WhatsApp, or Airbnb.

Hotel-grade operations

Mobile check-ins made easy

Share door codes and check-in instructions with ease using Breezeway’s digital welcome book and automated guest messaging. Offer early check-ins, extra linens, and personalized touches to enhance the stay and drive more revenue.

Upsells 2@2x
Seamless integrations

Sync reservation and guest data with your Property Management System

Unify your tech stack

Manage all your property data effortlessly in one centralized location. Breezeway integrates with your property management software and direct booking engine to enable real-time synchronization, eliminating the need for manual data entry.

Custom reporting that reflects your portfolio

Gain comprehensive insights into your property operations. Breezeway's reporting function provides you with a clear overview of occupancy rates, maintenance needs, and guest feedback.

Streamline the guest journey

Boost team efficiency and guest satisfaction with purpose-built software for serviced apartments

Managing serviced apartments can be challenging, but with Breezeway, you can simplify communication, gain actionable insights, and automate key tasks. Our management tools ensure that your daily operations run smoothly, from coordinating with vendors to guest messaging.

Streamline guest communication

Long-term guests want independence. Short-term guests expect hotel-style touchpoints. With Breezeway, you can automate personalized messages based on length of stay, guest type, or property profile—while reducing manual back-and-forth.

Simplify guest check-in and check-out

Make contactless check-in without a front desk easy by sharing a dynamic mobile welcome book containing all the info they need. From check-in instructions, to aparthotel amenities, and local destinations, these personalized guides ensure a smooth and enjoyable stay.

Unlock extra income with tailored Upsells

Maximize your revenue by offering guests additional perks and services like early check-ins, extra linens, mid-stay cleans, and tailored experiences. Send automated upsell offers directly to your guests' phones.

Task Automation

Time-saving tools for serviced apartment managers

PuzzlePiece
PMS integrations
Integrate Breezeway with leading PMS systems and IoT devices to harness the power of your data. 
CalendarCheck
Customized checklists
Customized checklists for each unit so you can perform smarter inspections and maintenance.
DeviceMobile
Mobile apps
Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.
MapTrifold
GPS map view
Get directions to your property and see all of your open tasks in map view.
Infinity
Auto-scheduling

Auto-schedule property care tasks based on seasonality for preventative maintenance.

DeviceMobile
Detailed activity reports 
Generate links and PDF reports to gain insight into operational efficiency.
FlowArrow
Dynamic workflows
Dynamic workflows that automatically notify inspection teams when cleans are completed.
Image
Photo uploads
Require staff to upload photos to ensure quality and task completion. 
Timer
Task time & rate
Track estimated time to complete tasks at the property level. Set a rate to track billable hours.
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Inventory management
Upload a list of commonly used items that often need to be checked or replaced.
ListChecks
User planning

Monitor staff's daily, and weekly availability to easily manage task assignments.

CalendarCheck
Work order creation

Assign a work order to your field staff and contractors directly from the message view. 

Helping hospitality operators focus on what matters most

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Edgar Suites
60 hours saved on scheduling

Edgar Suites saved 60 hours per month and transformed its operations for its aparthotel business

Read the case study
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Locale
85% reduction in guest complaints

Partnering with Breezeway allowed Locale to tailor automation settings for each property, accommodating different staffing structures and operational needs across markets.

Read the case study
Vanwaw Corporate Rentals
Vanwaw Corporate Rentals
$800 saved per month on turnovers

By implementing Breezeway, Vanwaw Corporate Rentals no longer had to worry about user errors from last-minute bookings. Cleans became automated, and the team had a clear view of expenses going into every turnover.

Read the case study

Discover the better property management software to streamline your serviced apartment operations.