What a quarter it's been! We're excited to share all the powerful new features and enhancements we've launched to help operators and property managers streamline their operations, improve guest communication, and drive more revenue. Here's a closer look at everything new in Breezeway this quarter.
Operations 🚀
Effortlessly manage payments and approvals with tools designed to save time, improve accuracy, and enhance teamwork across your operations.
- Multilingual support: Full translation in French and Spanish for web and mobile applications, making Breezeway more accessible.
- Enhanced Sign-up flow: Automated reminders to improve onboarding to get your team started quickly.
- Workspace support: Seamlessly switch between multiple accounts within the Messaging app for better organization.
New Payment features 💰
Managing payments has never been easier! These updates are designed to streamline workflows and reduce your manual effort when paying your team.
- Autopay: Automatically process payments upon task completion.
- Bulk payments: Process multiple payments at once, saving time on administrative tasks.
- Instant Payouts: Pay cleaners and service providers immediately after tasks are processed, keeping your field teams happy and motivated.
Messaging 📲
Our latest messaging updates bring smarter tools to manage guest interactions, streamline processes, and prepare for future AI capabilities—all designed to save time and improve clarity in your daily operations.
Enhanced Inbox Management
- New filters: Quickly sort messages by group, property, or team member for faster navigation.
- Improved Airbnb integration: Gain clarity with user roles and message origins for Airbnb conversations.
- Auto-Close conversations: Archive inactive conversations automatically after 60 days.
- Message optimization tools: Stay within character limits and get delivery warnings for long messages to improve delivery rates.
- Channel indicators: Easily identify whether a message is coming from SMS, WhatsApp, or Airbnb.
Blueprint serves as a central hub for daily operations, offering tools and resources to streamline guest communication and property management. It centralizes property instructions, processes, and key details, enabling our Assist team to easily access information and provide top-tier hospitality support, along with quick access to communication tips for addressing guest concerns.
- Coming soon ➡️ Smart Tasks in Messaging: Powered by Blueprint and AI to take task assignment and scheduling to the next level.
Increase your revenue per booking💰
Boost profitability while delivering a superior guest experience with Breezeway’s new Upsells features.
- Price ranges: Offer flexible pricing to customize rates, enhance guest discussions, and handle payments directly in Breezeway.
- Gap Night management: Automatically fill calendar gaps, process refunds easily, and send vacant night offers directly in our Upsell product through smart targeting and property conditions.
Integration updates 🔄
Stay connected and efficient with improved integrations and real-time updates.
- Upgraded API Documentation: Easier to navigate and search for development teams.
- Reva Reviews Integration: New tools for managing guest reviews with ease.
- Preferred Plus Partner Enhancements: Push Breezeway Guide links directly to Guesty and Hostaway platforms.
- Mews Webhooks: Receive real-time reservation updates for better planning.
Coming Soon 🔮 Enhanced Owner Collaboration
Owner Task Approvals
Streamline maintenance approvals with a user-friendly workflow:
- Automatically share task summaries with owners through Owner Reports.
- Request and track approvals directly in Breezeway.
- Edit task details and maintain a complete task history.
- Receive instant notifications on approval status for faster decision-making.
Owner Reporting Updates
We’re making Owner Reports simpler, more flexible, and perfect for properties with multiple owners:
- Support for multiple owners: Add multiple owners to a property and send customized reports.
- Simplified setup: Turn reports on or off with a single switch, and preview them using the new "Test Report" feature.
- Enhanced control: Choose which tasks appear in reports and hide sensitive details like internal notes or costs.
- Clearer labels and settings: Improved organization and terminology making setup faster and easier.
✨ Stay tuned for more updates in the new year, and feel free to reach out to our Client Success team with any questions or feedback at support@breezeway.io 📥
To stay current with Breezeway, tune into our monthly webinars and get involved in our Community. Learn more here!
