Ben Firn Posts

Is Amazon Alexa really the answer to rising guest expectations?

Companies that can leverage intelligent property care programs – which go well beyond Amazon’s Alexa – will position themselves for growth.

Establishing Preventative Maintenance

Property managers who invest in maintenance programs can reap huge dividends down the road and save their owners significant operating costs.

How to Maintain High Property Standards

Ways to set property standards to grow revenue for your rental property management business.

How to Prepare for Busy Summer Months

Steps to help your team, operation, and homes prepare for a busy and profitable summer.

Leveraging 3rd-Party Vendors

Understanding when and how to use 3rd party vendors can keep your property management operation running smoothly.

Four Ways to Capture Repeat Renters

Four tips to increase the ROI on your marketing spend and to ensure repeat customers.