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Kate Walsh

Kate Walsh

q3-2026-breezeway-product-updates
Q3 2026 Breezeway Product Updates
What Breezeway shipped in Q3 2026: AI guest messaging, task assignment suggestions, a Guesty unified inbox and PMS updates for vacation rental teams.
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concierge-upsells:-the-ai-that-turns-a-guest's-request-into-an-offer
Concierge Upsells: The AI that turns a guest's request into an offer
Concierge Upsells lets Breezeway's AI guest messaging agent offer early check-in, late checkout, and mid-stay cleans in the same reply, within your rules.
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introducing-controller:-the-ai-daily-feed-that-tells-you-what-needs-you-today-—-and-who-can-cover-it
Introducing Controller: the AI daily feed that tells you what needs you today — and who can cover it
Controller is Breezeway's AI daily operations feed. It ranks the work at risk today — unstarted cleans, unclaimed jobs, assignees gone unavailable — and recommends who can cover.
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introducing-concierge:-the-ai-agent-that-connects-guest-messages-to-the-work
Introducing Concierge: the AI Agent that connects guest messages to the work
Breezeway's Concierge AI agent answers guest follow-ups using your property's real task data, so replies stay accurate and your team stops digging through threads.
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See how Breezeway can transform your operations and elevate the guest experience