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Breezeway Blog

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Q3 2026 Breezeway Product Updates
What Breezeway shipped in Q3 2026: AI guest messaging, task assignment suggestions, a Guesty unified inbox and PMS updates for vacation rental teams.
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Concierge Upsells: The AI that turns a guest's request into an offer
Concierge Upsells lets Breezeway's AI guest messaging agent offer early check-in, late checkout, and mid-stay cleans in the same reply, within your rules.
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Introducing Concierge: the AI Agent that connects guest messages to the work
Breezeway's Concierge AI agent answers guest follow-ups using your property's real task data, so replies stay accurate and your team stops digging through threads.
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It's amazing how much more automated our process is with Breezeway. We've reduced the time we spend texting, calling, and updating by over 50%, and are spending 20 fewer hours each week scheduling cleans and inspections.
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The integration of Breezeway stood out as the most significant catalyst in our operations, dramatically transforming our property management approach. This tool brought about a notable evolution in our cleaning quality and overall procedures. 
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Breezeway has helped make our operations more efficient and has facilitated better communication and data-sharing across our teams. From scheduling to task execution to billing, our productivity and accountability has greatly improved.

See how Breezeway can transform your operations and elevate the guest experience