From Google Drive to Structured, Proactive Planning
One of the most significant changes for Win to Win Rentals was moving from day-to-day, reactive planning to a forward-looking view of operations. Before, the team worked based on what they could anticipate on a given day. Today, with Breezeway, they can schedule tasks weeks in advance and better manage the cleaning team’s resources.
“With Breezeway, you can plan ahead and manage staff, knowing exactly how many cleaners you’ll need. It gives you that extra edge in advance, plus it’s more comprehensive. You know the exact time a task was started, and you can leave comments.”
This ability to plan ahead translates into more organized operations, fewer missed tasks, and better resource allocation—which is especially critical for a portfolio of more than 140 properties.
User-Based Planning: Everything on a Single Screen
According to Salvador, the user-based planning view is the feature he finds most valuable. On a single screen, he can see everything happening in the company in real time: in-person deliveries, technicians visiting apartments, and cleaners reporting incidents.
“What I like most is the scheduling section in the user-based planning view. On a single screen, I can see what’s happening in the company at that very moment. I don’t have to switch back and forth between apps or screens—it makes things a lot easier for me.”
This centralized view also allows the team to optimize their routes. By seeing all the tasks assigned for the day along with the availability of each apartment, the team avoids unnecessary trips. If a technician needs to enter an apartment to deliver replacement parts and the apartment is occupied, the platform shows when it will be available, and the task is rescheduled with complete peace of mind.
Full Traceability: Task History with Photos and Comments
Another aspect that Salvador highlights as one of the biggest benefits is traceability. At any time, he can view a unit’s complete history: what tasks were performed, when, who did them, along with comments and photos.
“I want to see what work has been done in the apartment on such-and-such street—I log into Breezeway, select the history filters, and see a real-time history of all the tasks that have been completed, complete with comments and photos. That’s the best part. Before, with any other program, someone could tamper with the data or delete it. In Breezeway, it’s all there, secure. That’s a huge plus.”
This reliability of the record also allows them to have greater control over maintenance services and expenses associated with apartment wear and tear—key information for passing on costs when appropriate.
Integration with Avantio: Seamless Synchronization
Win to Win Rentals has been using Avantio as its PMS for six years. The integration with Breezeway works seamlessly: apartment availability, reservations, and the information needed to assign tasks are automatically synchronized, without having to switch between applications.
“Often, companies sell you apps that claim on their website to be integrated, but in the end, the integration is nowhere to be found. In this regard, Avantio and Breezeway are truly well-synchronized.”
