ELEVATE is Back: Where Standards Hold
","section_options":{"alignment":"center","theme":"light"},"subhead":"Great operations don’t happen by luck. They happen when standards hold — across peak seasons, distributed teams, and owners who never quite want the same thing.
\nELEVATE is Breezeway’s Summit for the people who get the work done. This year, we’re taking it global with our first-ever EMEA edition: eight sessions where leading operators share how they turn inconsistent execution into repeatable operations, from automation and distributed teams to owner expectations and AI.
","type":"module"}ELEVATE is Back: Where Standards Hold
Great operations don’t happen by luck. They happen when standards hold — across peak seasons, distributed teams, and owners who never quite want the same thing.
ELEVATE is Breezeway’s Summit for the people who get the work done. This year, we’re taking it global with our first-ever EMEA edition: eight sessions where leading operators share how they turn inconsistent execution into repeatable operations, from automation and distributed teams to owner expectations and AI.
Meet the speakers & moderators
","section_options":{"alignment":"center","theme":"light"},"subhead":"Operators and experts from across EMEA, sharing what's working in their portfolios.
","type":"module"}Meet the speakers & moderators
Operators and experts from across EMEA, sharing what's working in their portfolios.
Jeremy Gall
Simon Lehmann
Justin Ford
Luis Santos
Dominika Hroncova
Dean Rimmer
Liliana Resende
Anderson Da Silva
Mark Simpson
Filipa Leitão de Aguiar
Mateusz Iżycki
Grégoire Benoit
Vlad Artiukh
Jessica Gillingham
Jordan Boissière-Navarro
James Cornwell
Patrick Saab
Damian Sheridan
Dale Smith
Solvi Melax
Oliver Stern
Carla Montesinos Giral
Ignacio Rodriguez Sanchez
James Varley
Maria Voudouri
Sally Brading
The agenda
","section_options":{"alignment":"center","theme":"surface"},"subhead":"Eight 25-minute sessions. Pop in for the ones that matter most to you, and get all the recordings when you register.
","type":"module"}The agenda
Eight 25-minute sessions. Pop in for the ones that matter most to you, and get all the recordings when you register.
| 10:00 CET |
How to Resolve Guest Issues in Under 15 Minutes Keeping response times fast, even when your team doesn't share an office or a shift. Moderator: Dominika Hroncova, The Belvoir Collection · with Dean Rimmer, Liliana Resende, Anderson Da Silva |
| 10:30 CET |
How Data & Automation Power High-Performing Teams What the strongest operators automate before peak season arrives. Moderator: Mark Simpson, Boostly · with Mateusz Iżycki, Grégoire Benoit, Vlad Artiukh |
| 11:00 CET |
Striking the Balance: Meeting Owner Expectations While Driving Operational Excellence Clear communication and realistic goals when every owner wants something a little different. Moderator: Jessica Gillingham, Abode WorldWide · with Jordan Boissière-Navarro, James Cornwell, Patrick Saab |
| 11:30 CET |
Secrets to Growing and Scaling at Any Size Building a brand that stands out, and choosing the right growth at each stage. Moderator: Damian Sheridan, SCALE · with Luis Santos, Dale Smith, Solvi Melax |
| 12:00 CET |
How to Train and Support Your Teams to Ensure Your Brand Shines Keeping your standard high when the people doing the work aren't on your payroll. Moderator: Oliver Stern, Wheelhouse · with Carla Montesinos Giral, Ignacio Rodriguez Sanchez, Filipa Leitão de Aguiar |
| 12:30 CET |
Guest Experience Reinvented Personal touches and proactive service, in every stay across your portfolio. Moderator: James Varley, HostPlanet · with Maria Voudouri, Sally Brading |
| 13:00 CET |
If Your Property Was Inspected Today, Would You Still Host Tonight? A fresh, practical look at guest safety and the simple fixes that make a difference. Led by: Justin Ford, Breezeway |
| 13:30 CET |
The Future of AI & Automation Where AI takes work off your plate, and where people stay in the loop. Led by: Jeremy Gall, Breezeway · with Simon Lehmann |
Why hospitality operators love ELEVATE
Wow, Breezeway. ELEVATE was super insightful, star-studded, informative, and thought provoking. The pace was on point, the level of thought leadership was unmatched, and there were solid takeaways and 'aha moments in every session.
After attending ELEVATE I am determined to fully utilize Breezeway and automate all of our operational processes. I am super excited to get to the next level! You guys at Breezeway are awesome and can teach any old dog new tricks.
Thanks for putting on a such a GREAT conference. I filled pages and pages with insightful notes on property preparation, operations, and much more, and can't wait for future ELEVATE summits.
Join us on 17 November
