The Power of End-of-Season Owner Reports

Emily Hancock
Emily Hancock

September 23, 2021

Owner expectations for top-to-bottom asset management have risen (including preventative maintenance programs and transparent reporting). Showcasing the full scope of your management services has never been more important — and over 75% of vacation rental operators are strengthening their owner communication in 2021 (42% increasing the frequency of their owner outreach and reporting).

In an effort to help managers leverage the data they capture to better convey the detailed work done at each property, we’ve compiled this ‘Property Condition Checklist & Report’. This resource was created by reviewing thousands of inspections on Breezeway’s platform and can be used to complete and share end-of-season property inspections with your homeowners.

General

- Ensure the entryway is in good shape 

- Rate the status of the front door 

  • The keyless lock is functional 

- Rate the condition of the floors in the entryway 

- Make sure the thermostat is functioning correctly 

  • Add photo

- WiFi is working 

- Vents are clean and mold free

- Ceiling fans are operable 

Living Room

- Inspect the condition of the door frame 

  • Door frame is damage-free 
  • Add photo 

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo

- Inspect furniture for stains and/or damage

- Couch cushions are stain-free

  • Add photo
  • Check condition of sleeper sofa

- Check windows, windowsills blinds, cranks, and levers are all clean 

  • Are blinds functional?
  • Add photo

- Inspect curtains for cleanliness and quality 

- Report state of throw pillows 

- Rate the condition of the rug/floor 

- TV is plugged in and set to local weather channel 

- Rate the condition of the remote controls 

Dining Room

- Inspect the condition of the door frame 

  • Door frame is damage free 
  • Add photo

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo

- Check windows, windowsills, blinds, cranks, and levers are all clean 

  • Are blinds functional?
  • Add photo 

- Inspect curtains for cleanliness and quality 

- Inspect furniture for stains and/or damage 

- Report the condition of the dining room table 

- Report the condition of the dining room chairs 

- Rate the condition of the rug/floor

  • Add photo

- Inspect curtains for cleanses and quality 

- Inspect furniture for stains and/or damage

- Report the condition of the dining room table 

- Report the condition of the dining room chairs 

- Rate the condition of the rug/floor 

Kitchen 

- Inspect the condition of the door frame 

  • Door frame is damage-free
  • Add photo

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo 

- Check windows, windowsills, blinds, cranks, and levers are all clean 

  • Are blinds functional?
  • Add photo 

- Inspect curtains for cleanliness and quality 

- Rate the condition of the floor 

- Ensure the sink is draining correctly 

- Garbage disposal is clean and working 

- Inspect backsplash for damage 

- Trash can is clean and does not need to be replaced 

- Rate the condition of the cabinets 

- Confirm all small appliances are clean and operational 

  • Coffee maker 
  • Blender
  • Microwave
  • Toaster

- Rate the condition of the refrigerator 

  • All shelves are clean and free of cracks 
  • Drawers are functional 
  • Check for a buildup of ice in freezer
  • Dispose of old ice, freezer packs, etc.

- Rate the condition of the stove 

  • Check that the burner/ring plates are operational 
  • Make sure interior, exterior, range hood, and knobs are all clean 

Bedrooms

- Inspect the condition of the door frame 

  • Door frame is damage-free 
  • Add photo 

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo 

- Check windows, windowsills, blinds, cranks, and levers are all clean 

  • Are blinds functional?
  • Add photo

- Inspect curtains for cleanliness and quality 

- Rate the condition of the rug/floor

- Check to see that the bed is in good condition 

  • Mattress
  • Headboard
  • Bedding is stain-free, wrinkle-free, and has no discoloration 
  • Pillows have necessary protectors, are without stains, and discoloration 

- TV is plugged in and set to local channel

- Rate the condition of remote controls 

Bathrooms

- Inspect the condition of the door frame 

  • Door frame is damage-free
  • Add photo

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo

- Check windows, windowsills, blinds, cranks, and levers are all clean 

  • Are blinds functional?
  • Add photo 

- Inspect curtains for cleanliness and quality 

- Rate the condition of the floor 

- Ensure the sink is draining correctly 

- Medicine cabinet is clean and functional 

- Trash can is clean and does not need to be replaced 

- Rate the condition of the shower/bathtub

  • Shower liner and curtain are clean and damage-free
  • Tub/shower is draining correctly 
  • Tub grout is clean and free of soap scum, mildew, and mold 

- Toilet flushes correctly and there are no leaks 

- Toilet looks spotless including base, lid, handle, and seat 

- Rate the condition of washcloths/towels 

Laundry Room

- Inspect the condition of the door frame 

  • Door is damage-free
  • Add photo 

- Rate the condition of the walls 

- Walls are free of handprints, scuffs, dings, scratches, paint chips 

  • Add photo 

- Check windows, windowsills, blinds, cranks, and levers are all clean 

  • Are blinds functional?

- Rate the condition of the washer/dryer 

- Washer is clean and free of mold/mildew, no smell 

- Rate the condition of the floor 

General Exterior 

- Rate the condition of the patio 

  • Loose boards, nails, chipped paint 
  • Needs power washing 

- Inspect patio furniture and cushions 

  • Furniture is clean, organized, and functional 

- If garage is accessible for guests, is it clean and organized?

- Check for debris around perimeter of the property 

- Exterior lights are functioning 

- Inspect lawn/landscape for holes 

 

Suggested Improvements:

 

 

 

Plans for Preventative Maintenance:

 

 

 

Guest Feedback: 

 

 

 

Access a downloadable copy of our checklist here! Feel free to contact us directly for more detailed guidance on vacation rental housekeeping, inspections, preventative maintenance, and client communication