Breezeway analyzed data from 195 companies who manage nearly 16K units, averaging 80 units per company. Breezeway compared hosting performance and Airbnb review outcomes before and after adopting Breezeway, providing valuable insights into the impact of Breezeway’s tools on their operations.
Airbnb guests rate their stays on the following categories: overall experience, cleanliness, accuracy, check-in, communication, location, value, and amenities.
Better review scores provide property managers with better placement in Airbnb search results. Improved placement leads to higher occupancy rates and revenue.
The Breezeway Airbnb Reviews Report reveals that Breezeway clients have seen their average overall review score improve from 4.59 to 4.82 (+0.23%). The improvement in average overall review scores doesn’t come at the expense of portfolio growth. In fact, we found property managers have grown their portfolios by over 450% during the same time period.
The improvement in average overall review scores is primarily driven by enhancements in the Cleanliness and Value subcategories. Historically, Value has been a challenging subcategory for hosts to influence. However, rather than lowering prices, hosts can improve the perceived value by enhancing the overall guest experience.
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Download the data on how Airbnb hosts are boosting their review scores across each category in our latest report. |
With Breezeway’s software and app, hosts, co-hosts and property managers can tackle the operational challenges of short-term rentals.