Clear visibility and faster reporting

Since implementing Breezeway, every task, from standard cleans to maintenance interventions, is logged, tracked, and documented in one place. Cleaners now upload photos when they complete a job, and supervisors can monitor progress in real time. This visibility has even improved guest experience:

“I can see when a unit is almost ready and let the guest check in earlier,” says Liliana. “They really appreciate that.”

The team also uses Breezeway’s reporting tools to gain visibility into costs and repairs throughout the year, helping them forecast maintenance investments more accurately.

Efficiency powered by integration: Breezeway + Guesty

For Tripas Coração, the integration between Breezeway and Guesty is a key differentiator. All property data, bookings, and task updates sync automatically between both systems, ensuring no cleanings or maintenance jobs are ever missed.

“The integration is the best I’ve seen,” notes Liliana. “When there’s a last-minute reservation, it reflects right away in Breezeway. That’s critical for us, it guarantees every apartment is ready for the next guest.”

The payoff has been clear: real-time visibility and flawless synchronization across their 43 properties.

Empowering the team on the ground

Tripas Coração’s cleaners and supervisors adapted quickly to Breezeway’s mobile app, despite initial concerns about technology adoption.

Liliana personally trained the field teams and found the app’s simplicity made onboarding easy:
“The icons are clear; it only shows the tasks for the day, and everything, from photos to comments, is intuitive. Even our less tech-savvy team members got used to it fast.”

By bringing all communication and reporting into Breezeway, Tripas Coração eliminated confusion, delays, and redundant updates.