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Business

How Sun Spalato streamlined short-term rental operations in Croatia with automated scheduling and real-time property readiness

Sun Spalato is a professional vacation rental management company based in Croatia, managing a portfolio of 95 properties. The company vision focuses on building trust with owners and making guests feel at home. As operations scaled, the team needed a more efficient way to accomplish this mission.

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The Situation

Before using Breezeway, Sun Spalato relied on manual processes to manage daily operations across teams and properties. Cleaning schedules were difficult to automate, task tracking and quality control lacked consistency, and gaining a clear, real-time view of overall property readiness was challenging.

Producing accurate reports for owners required additional manual work, increasing operational effort and leaving room for errors as the portfolio grew.

The Solution

Sun Spalato implemented Breezeway to centralize and automate operational workflows across cleanings, inspections, and task management. With Breezeway and its integration with Rentl.io, the team automated scheduling, improved visibility into task status and property readiness, and simplified reporting for owners. This allowed the team to focus less on coordination and more on task execution and guest experience.

The Results

30%
reduction in property readiness issues
40%
less time spent on manual scheduling

Automating clean scheduling and improving operational efficiency

As Sun Spalato’s portfolio expanded, manually managing cleaning schedules and operational tasks became increasingly time-consuming. Without automation, teams relied heavily on follow-ups to confirm assignments, completion, and readiness, especially during high-turnover periods.

With Breezeway, clean schedules and operational tasks are automatically generated based on booking data. This reduces manual work, minimizes human error, and enables teams to plan ahead more effectively, resulting in smoother daily operations and improved efficiency across the portfolio. 

Improving team communication and responsiveness with Messaging

Breezeway brought structure and clarity to Smartbnb’s field operations. Tasks are clearly defined, scheduled, and documented, reducing confusion and unnecessary back-and-forth between teams.

Field staff know exactly what needs to be done, when, and according to which standards. For management, this means fewer errors, smoother coordination, and more predictable operations, even as the number of properties and turnovers increases.

Enabling scalable operations with Rentlio integration

The integration between Breezeway and Rentlio adds value by automating key operational workflows and reducing manual steps and back-and-forth between systems. Instead of managing processes across disconnected tools, the team gains a more streamlined and reliable operational flow.

This integration improves real-time visibility into task status and overall property readiness while minimizing human error. By reducing the need for manual coordination, Sun Spalato’s team can focus more on execution and guest experience rather than day-to-day operational oversight.

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Gaining real-time visibility into task completion and property readiness

Maintaining a clear picture of property readiness across dozens of properties was a major challenge. This limited visibility made it harder to identify issues early and confidently confirm that properties were ready for guests.

Breezeway provides Sun Spalato with real-time visibility into task status, quality checks, and overall property readiness. Managers can instantly see what tasks have been completed, what’s in progress, and where attention is needed, enabling faster decision-making and more proactive operations.

Breezeway has significantly improved our operational efficiency and visibility. It allows our team to stay aligned, automate key workflows, and confidently report back to owners with clear, reliable data.

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