Smarter guest messaging starts here

Learn how Breezeway Messaging can help you:

  • Save time with AI-powered automation
  • Track guest sentiment changes and get ahead of issues
  • Drive additional revenue by automatically identifying 'gap night' opportunities and offering stay extensions
  • Centralize communication with guests, owners, staff, and vendors
  • Automate guest ID verification and screening

Breezeway’s auto-scheduling and SMS messaging functionality has saved the company five days of manual work each month. We no longer inconvenience our guests with a phone call, and they can read and reply to our messages whenever it’s easiest for them. Prior to Breezeway, guests would often contact us after their stay with feedback on issues at the property. Now, guests have a clear way to contact us during their stay, and we can fix issues in real-time and deliver a better hospitality experience.

Why Managers and Hosts love Breezeway Messaging

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Breezeway’s auto-scheduling and SMS messaging functionality has saved the company five days of manual work each month. We no longer inconvenience our guests with a phone call, and they can read and reply to our messages whenever it’s easiest for them. Prior to Breezeway, guests would often contact us after their stay with feedback on issues at the property. Now, guests have a clear way to contact us during their stay, and we can fix issues in real-time and deliver a better hospitality experience.

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The response to Breezeway's guest texting product has been overwhelmingly positive and has changed our strategy for generating 5-star reviews. We now automatically send thank you messages before each guests' departure, and follow up with a Google review link for those that respond favorably.