Automating scheduling to unlock growth
Before Breezeway, scheduling was the single biggest bottleneck in Scrub Club Denver’s operation. Every clean had to be manually assigned, adjusted, and reassigned as reservations changed.
Because everything was manual, scaling felt impossible without hiring a dedicated scheduler. Brooke found herself spending valuable time checking calendars, confirming availability, and making last-minute adjustments instead of focusing on growth or service quality.
With Breezeway’s automated task creation and calendar integrations, cleans are now generated and assigned automatically based on guest reservations and cleaner availability, even as details change. “The automations are amazing,” Brooke shared. “That is the difference between scaling and not.” By eliminating the need to micro-manage scheduling logistics, Brooke gained the freedom to add more properties, expand into new markets, and focus on service quality rather than administrative work.
Delivering consistent, quality cleans with customized checklists
Every vacation rental Scrub Club Denver services is different, and Brooke’s owner clients care deeply about the details. Before Breezeway, capturing those preferences was difficult, often relying on notes, texts, or verbal instructions that were easy to miss or forget.
Breezeway allows Brooke to create customized checklists for each property, documenting staging preferences, restocking requirements, and specific host requests directly within the task. “Airbnbs have so many small details because each property is different,” Brooke explained. “I can write specific notes into each checklist that is associated with that specific property.”
Owner clients appreciate being able to request changes and know those updates will be reflected immediately in future cleans. This flexibility helps Scrub Club Denver act as a true partner to hosts, ensuring cleaners consistently deliver the experience owners want their guests to have.
Empowering cleaners with transparency and fast payments
Before Breezeway, cleaners had limited visibility into booking details, job expectations, and timing. Information often passed through multiple systems—or people—creating confusion and extra questions. Payments required Brooke to manually calculate hours, switch between tools, and initiate transfers, adding friction for both her and her team.
With Breezeway, cleaners see everything they need in one place: task details, check-in and check-out times, expectations, and pay amounts. “Breezeway stores all of that information so they have visibility into the details,” Brooke said.
Payments are processed daily, allowing cleaners to get paid quickly, often the next day. This transparency and speed have improved morale, retention, and engagement. Cleaners can confidently pick up tasks knowing exactly what’s expected and what they’ll earn, creating a smoother experience for everyone involved.
