Success Stories with Guesty and Breezeway
Huswell Harnesses Breezeway’s Software to Support its Rapidly Scaling Portfolio
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Wynwood House chooses Breezeway to scale its operations across multi-market destinations and deliver its brand promise
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Seamless, high-touch hospitality: The game-changing impact of Breezeway’s guest communication tools
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Get full visibility into tasks
Manage every clean, guest arrival, maintenance task, inspection, and more — all from one dashboard.
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Streamline your workflows
Assign the right job to the right person at the right time with automated workflows and communication updates.
Gain confidence in every clean
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Equip your team with digital checklists
Empower your team with custom checklists for each property with Breezeway’s mobile app - available in 10 languages.
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Never miss a detail with photo proof
Ensure quality cleans and inspections by requiring photo uploads from your field staff for each task.
Enhance your guest communication
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Personalize guest messaging
Use AI automation to send guests the right messages at the right time, from check-in details to local recommendations.
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Provide a helpful digital welcome book
Deliver all essential property details through Breezeway’s digital welcome book, ensuring guests have everything they need for an enjoyable stay.
Gain complete visibility and control
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Stay organized
Keep your operations running smoothly with a centralized schedule that’s easy to manage and adjust on the fly.
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Get real-time visibility
Monitor your team’s progress and location in real-time for complete confidence in property readiness.
Better preventative maintenance and safer properties
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Proactive maintenance
Stay ahead of potential issues with automated maintenance schedules. Keep properties well-maintained and reduce the risk of major repairs or safety issues.
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Thorough inspections
Maintain high property standards with automated inspection processes. Easily create custom checklists to cover all inspection points.
Why Guesty users love Breezeway
Guests desire a well-maintained and clean property, which has a frictionless check-in process supported by clear and quick communication. If you can meet those demands, you'll constantly get 4.8 out of 5 stars. As soon as you add technology and different communication languages to personalize the buyer's experience, you'll get 5 out of 5 stars. Breezeway and Guesty help make sure that we are able to do this.
Our teams use Breezeway to ensure Wynwood House standards and protocols are followed and to ensure everything is accounted for. As we expand, it’s absolutely crucial that we have efficient and streamlined operations. We chose Breezeway to complement Guesty because of the depth of features and ability to customize our business.
Breezeway's game-changing software helps standardize cleanings and inspections. We recognized that we wanted to be the best from the beginning and would need the right tools and partners to get us there.
Before using Breezeway, little things would get lost in the shuffle and stack up to impact the guest experience in a big way. The thing I like best about using Breezeway’s direct connection with our PMS is the automatic notifications when a reservation comes in or when one gets canceled. We’re now a lot smarter about how we manage a last-minute request for a late checkout.
Breezeway is the best way to stay organized and efficient. Breezeway is an amazing way for us to stay organized and be as efficient as possible. Instead of just managing a cleaning crew, we can manage our cleaning crew, maintenance crew, inspectors, and inventory.
We’re benefitting from avoiding a guest finding the issue but also getting issues resolved quickly. The team has seen more than a 40% increase in reported issues since implementing Breezeway. We love the seamless integration between our PMS and Breezeway to manage reservations and calendar updates efficiently.