Guests desire a well-maintained and clean property, which has a frictionless check-in process supported by clear and quick communication. If you can meet those demands, you'll constantly get 4.8 out of 5 stars. As soon as you add technology and different communication languages to personalize the buyer's experience, you'll get 5 out of 5 stars. Breezeway and Guesty help make sure that we are able to do this.

Our teams use Breezeway to ensure Wynwood House standards and protocols are followed and to ensure everything is accounted for. As we expand, it’s absolutely crucial that we have efficient and streamlined operations. We chose Breezeway to complement Guesty because of the depth of features and ability to customize our business.

Breezeway's game-changing software helps standardize cleanings and inspections. We recognized that we wanted to be the best from the beginning and would need the right tools and partners to get us there.

Before using Breezeway, little things would get lost in the shuffle and stack up to impact the guest experience in a big way. The thing I like best about using Breezeway’s direct connection with our PMS is the automatic notifications when a reservation comes in or when one gets canceled. We’re now a lot smarter about how we manage a last-minute request for a late checkout.

Breezeway is the best way to stay organized and efficient. Breezeway is an amazing way for us to stay organized and be as efficient as possible. Instead of just managing a cleaning crew, we can manage our cleaning crew, maintenance crew, inspectors, and inventory. 

We’re benefitting from avoiding a guest finding the issue but also getting issues resolved quickly. The team has seen more than a 40% increase in reported issues since implementing Breezeway. We love the seamless integration between our PMS and Breezeway to manage reservations and calendar updates efficiently.