Breezeway's operations platform and messaging technology take the headaches out of caring for your beds. A lot of work coordination goes into your job - we've got you covered to ensure every clean, inspection and maintenance job is done right.
Automatically pull over your reservation, occupancy, and guest data directly into Breezeway through PMS integrations or iCal uploads. Reservations update every hour, so you'll never have to manually enter data again.
Ensuring your beds and rooms are ready for check-in is one of the most challenging aspects of operating a hostel or hotel. Our 'readiness' dashboard alerts you whenever a bed is in jeopardy, and helps you closely track the status of every task, issue, and last-minute change in real-time.
Today's hotel & hostel landscape requires the utmost level of control and visibility. Knowing where your teams are, how long tasks typically take them, and what's on their daily schedule is critical to keeping your teams running smoothly, and ensuring all of the work gets done.
Are you still using paper checklists to prepare your beds and rooms? One standard checklist can prevent you from consistently meeting your company's brand standards. Our mobile checklists (iOs and Android) are customized, so you can perform detailed work to keep your guests happy.
Disorganized guest communication leads to unanswered questions, delayed maintenance jobs, negative reviews, and unhappy guests. Our communication dashboard consolidates all of your messages into one easy-to-use interface, and gives you the visibility you need to meet the demands of even the pickiest of guests.
Many hotel and hostel operators feel burdened by manual processes. This includes calling your maintenance team after a guest submits an issue. Our messaging tech and operations platform work seamlessly together, and enables you to assign a work order to field staff and contractors directly from the message view.
Upload a list of commonly used items that are often used or replaced.
Work Order Creation
Assign a work order to your field staff and contractors directly from the message view.
Require staff to upload photos to ensure quality and task completion.
Task Time & Rate
Track estimated time to complete tasks at the unit level. Set a rate to track billable hours.
Monitor staff's daily, and weekly availability to easily manage task assignments.
Customized checklists for each unit so you can perform smarter inspections.
Invite cleaners, maintenance teams, plumbers, and other vendors to accept tasks.
Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.
Send and receive as many messages as you need to deliver a better rental experience.