The Importance of Owner Communication

As travel resumes across several markets, owners will want their properties to be maintained and marketed as professional, predictable, and safe places to stay. Vacation rental operators who effectively showcase the professional care and maintenance that is devoted to each property will be well equipped to strengthen their homeowner relationships.

After surveying hundreds of professional vacation rental operators, we found that over 77% plan on implementing processes to better communicate the value of their services to homeowners. This is with the goal of building trust, and setting the stage for a better owner experience.

We distilled thousands of messages from professional vacation rental operators that use our messaging product to create these communication templates. You can customize these templates to fit your COVID-19 communication plan, and use the language throughout emails, blogs, text messages, landing pages, and more.

 

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