The Ultimate Guide to Creating an Airbnb Welcome Book

“Where should we park?” “What’s the WiFi password?” “How do we work the dishwasher?” One or two of these messages from guests isn’t too much of a hassle, but an influx of these questions, day after day, is exhausting. Instead, answer these questions upfront by sending your guests a digital guidebook to reduce questions and confusion.

Breezeway Guide is a digital welcome book that compiles all of the information your guests need to know about the property and local area to make the most of their stay. With information that changes during the guests’ stay and customizable features, Guide provides the right info to your guests at the right time with clear and complete property details. The best part is that guests can access it all right on their phones at any time with no download needed. 

This checklist covers everything you should consider including in your guest welcome book to deliver a 5-star guest experience. From parking information to access codes, you choose the information and set your brand standards. Plus, you’ll drive more revenue with built-in upsell offers while elevating your brand.