2025 State of Work Report

It’s not just about properties, it’s about people.

Short-term rental success doesn’t come from bookings alone. It’s built through the daily work of teams who balance efficiency with care, leverage technology wisely, and never lose sight of the human side of hospitality.

This report is for you, the operators, owners, and teams doing the work. It’s a snapshot of where we are today, the challenges we face, and the opportunities to make the work more rewarding, efficient, and impactful.

In creating this report, Breezeway surveyed over 350 hospitality professionals worldwide. Here's what we learned:

• Only 3.6% of operators fear AI will replace their role, while most see it as reshaping specific tasks.
• 90% of professionals say their work involves constant coordination with others.
• 73% of operators complete more than 50 tasks per week.

Explore the full industry report results.